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Blog
Phorest Client Experience Award 2019
| Posted on June 22, 2019 at 3:58 AM |
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For the fourth year running we've bagged ourselves a Client Experience Award!  This means we've maintained an average of 5/5 score this year from all of your reviews! A massive thank you to everyone for taking the time to fill in your feedback emails, it really helps with the salon development, and it really gives everyone a boost in our weekly meetings when we read them out. Tulip Hair x |
Award winners!!
| Posted on June 24, 2017 at 5:24 AM |
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We are pleased to announce that we have won 2 awards this month!  Back in January we were nominated for a British Hair & Beauty Award for the category "Excellence in Customer Service" We found out that we'd become a finalist for the Midlands in March and then last week we won GOLD for customer service!  Then, the week after, we found out from our computer company that we'd won a Client Experience Award. This award is directly from YOU! It's based on the reviews you send in after you leave the salon. Thank you so much for taking the time to fill these in, they mean so much to us as a team, they are all read out in our weekly meeting.  It means a lot to us to hear how much you enjoy being in the salon. We try to make the salon a friendly, relaxed place to be, and excellent customer service is our goal! Thanks!!! th x |
Making the salon green!
| Posted on May 17, 2017 at 4:04 AM |
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GOING GREEN With the launch of the new Biolage RAW, we've been thinking of ways to make our salon in Stourbridge as green as possible. Hairdressers end up having lots of waste products- foil, cardboard and paper, so to start with we've pledged to recycle as much as we can, including all our lunch containers and water bottles. We'll be introducing more changes to the salon in the coming months. Have you got any tips on how to make our salon more environmentally friendly? Let us know!  th x |
Biolage RAW is here!
| Posted on May 5, 2017 at 8:08 AM |
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Biolage RAW stands for REAL, AUTHENTIC, WHOLESOME  Up to 97% natural origin, 99% biodegradable and no nasty silicones, parabens or sulphates! Amazing hair at the same time as saving the planet.  We are so happy to be one of the selected salons in Stourbridge to be able to offer it to our customers and we are pledging to #liveRAW Watch this space for more details. Now, lets have a closer look at Biolage RAW! There are 3 different ranges for 3 different hair concerns- dry hair, stressed & damaged hair, and fine limp hair.    We are now stocking all the RAW products in our salon in Stourbridge. Ask one of our fabulous hairdressers to use it on you! They smell incredible, and with a 100% customer satifaction record you're sure to fall in love with them as much as we have! |